At Ramy Cosmetics, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or contact us.
Information We Collect
We may collect the following information:
Customer name
Phone number
Email address, if provided
Delivery address
Order details
Payment information related to Cash on Delivery or bKash
Communication details when you contact us
Website browsing information such as device, browser, and page activity
How We Use Your Information
We use your information to:
Process and confirm your order
Deliver products to your address
Contact you about order updates
Confirm bKash payment details
Provide customer support
Improve our products, service, and website experience
Prevent fraud or misuse
Share offers or updates, only when appropriate
Payment Information
Ramy Cosmetics accepts Cash on Delivery and bKash payment. For bKash orders, we may ask for transaction ID or payment confirmation. We never ask for your bKash PIN, password, or sensitive account information.
Sharing Your Information
We do not sell or rent customer information to anyone. We may share necessary information only with trusted delivery partners, courier services, payment support teams, or service providers to complete your order.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. However, no online platform is fully risk-free, so customers are advised to provide correct and safe information.
Cookies
Our website may use cookies to improve browsing experience, understand website performance, and support marketing activities. You may disable cookies from your browser settings, but some website features may not work properly.
Customer Rights
You may contact us to update, correct, or request removal of your personal information, subject to order processing, delivery, legal, or business record requirements.
Contact Us
For privacy-related questions, please contact Ramy Cosmetics through the official contact details provided on our website.